FAQ

The answers to all your burning questions

1. How can I stay informed about Christian Louboutin updates?

Online
To stay up-to-date on everything Christian Louboutin, subscribe to our “Newsletter” through your account.
Social Media
Follow @Christianlouboutin on the following social media channels:

  • Instagram
  • Facebook
  • X

Use the hashtag #louboutinworld or #louboutinhomme when wearing Monsieur Louboutin’s creations for a chance to be featured on our page!

2. I would like to work for Christian Louboutin: where can I send my application?

For employment opportunities at Christian Louboutin, please visit our LinkedIn page.

3. How can I contact the Press Office?

For press inquiries we invite you to send an email to: presse.paris@fr.christianlouboutin.com

4. How do I open a wholesale account?

We are not looking for new partners. However, you are welcome to send an email about your business to our Customer Service team (customerservice-mei@ae.christianlouboutin.com), who will forward it to the wholesale department for future consideration.

5. What is Christian Louboutin doing to combat counterfeit products?

Our Company is persistently combating the manufacturing and distribution of counterfeit Christian Louboutin products.

Our Legal Team has implemented a “zero tolerance” policy and has notably removed countless websites selling counterfeit and infringing Christian Louboutin merchandise. Despite our constant efforts, websites appear and disappear every day. Therefore, we suggest you protect yourself by purchasing only via authorized retailers, or directly with us.

To find out more about our anti-counterfeiting initiatives, please visit our Stopfake dedicated page.

6. How can I have an item authenticated?

Authenticity of Christian Louboutin goods relies on numerous factors, therefore company policy requires us to view merchandise in person to determine authenticity.

The party shipping the package is liable for all shipping charges.
If the merchandise is deemed counterfeit, it will be confiscated and you will be provided with an official letter confirming receipt of fake Christian Louboutin goods. Such statements are only dispatched upon receipt of fake goods.

On the contrary, if goods turn out to be authentic, they will be returned to you.
Please visit our Stopfake dedicated page and contact our Stopfake Team to see if you are eligible for the authentication process.

Our boutiques do not deliver authenticity or non-authenticity certificates.
Unfortunately, we are unable to provide authenticity services when purchases are made through private vendors such as consignment shops or online auction websites.

7. How can I report a fake Christian Louboutin website?

To report a website selling fake Christian Louboutin products, please visit our Stopfake dedicated page and contact our Stopfake Team through the contact form or through the built-in proprietary online store checker.

8. How to get in contact with the Customer Service of Christian Louboutin boutiques?

For all information regarding our Christian Louboutin boutiques, please contact our Customer Service team by email at customerservice-mei@ae.christianlouboutin.com or by WhatsaApp.