FAQ

The answers to all your burning questions

1. How can I find the nearest Christian Louboutin boutique?

The section STORE LOCATOR will allow you to locate the nearest boutique to you. You will also find their contact details and opening hours.

2. What are the boutiques' opening hours?

You can find the opening hours, as well as the extraordinary closing or opening dates of our Christian Louboutin stores, by checking the Store Locator section on ourwebsite. You can find these details by clicking on the button « More information » for each boutique.

3. Is it possible to buy a gift voucher?

You can purchase a gift voucher in any of our Christian Louboutin boutiques. However, please note that this service is not available on the Christian Louboutin online boutique.

Gift vouchers are only valid within Christian Louboutin boutiques in the country of purchase and are not accepted on our online boutique.

For further information regarding this service, we invite you to contact our Customer Service by email at customerservice-mei@ae.christianlouboutin.com or by WhatsApp.

4. Do Christian Louboutin stores offer a tax free service?

We invite you to visit our boutiques or to contact our Customer Service by email at customerservice-mei@ae.christianlouboutin.com or by WhatsApp.

5. Does Christian Louboutin have sales?

Christian Louboutin boutiques hold sales on a selection of seasonal styles during the official local sales dates. Our sales are only available in store.

Please note that discounted products cannot be returned, exchanged or refunded.
Christian Louboutin online boutique never holds sales nor offers discounts.

6. Can I check an item's availability in store?

By clicking “availability in boutique” on a product page, you can see if an item is available. You will be then invited to book an appointment in-store. This does not guarantee stock, but a Client Advisor will contact you to confirm. Limited stock indicates quantities may be low. A Client Advisor can review what is available for all your needs!

7. In which stores can I book an appointment from the website?

You can select one of the stores offering the service once you have clicked the button "Book an Appointment". The book an appointment service is available in Dubai and Abu Dhabi.

8. How can I book an appointment?

You can book your appointment from the website homepage, in the "BOUTIQUES" section, and then clicking on "BOOK AN APPOINTMENT".